Company Information and Web Site Terms of Use

Eligibility Requirements: By using and/or viewing this catalog, you represent and warrant that you have the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement. That you represent and warrant that you have not and will not use and/or view this site in a restricted location - namely a place, country, or location in which doing so would, or could be deemed a violation of any law, regulation, rule, ordinance, edict or custom.

Price Policy: We make every effort to maintain prices for the duration of a catalog, but reserve the right to make adjustments in response to manufacturers’ increases. Manufacturers reserve the right to make changes in design, specifications or fabrication in the interest of providing superior equipment without notice or obligation.

Guarantee of satisfaction: If you have tried a product and it is defective or does not perform satisfactorily, we will provide a credit, exchange or refund. Every product is backed by our 14-day unconditional guarantee. If you are not satisfied, simply follow the instructions on the back of your packing slip to return or exchange an item. A restocking fee may apply to used, damaged or otherwise incomplete orders.

Exemptions to RMA (returned materials) program. Opened/Used Hand Pieces (items which may have come in contact with body fluids such as blood or saliva): may not be returned (by law). Items will be repaired or replaced in accordance to manufacturers’ warranties. Before opening hand pieces, we suggest that you check the shipping container and packing list to verify that you have received exactly what you ordered. Special Order Items: may not be returned (includes items that were modified, customized, or changed while in the custody of the customer). Textbooks/Instruction Literature: may not be returned. Expired/Discontinued Items: may not be returned (articles which cannot be returned to the manufacturer). Shortages or errors in shipments must be reported within 10 days of delivery to issue credit (if applicable).

Payment & Delivery Terms: COD, check, wire transfer, Visa, Master Card, American Express or can bill your order to your open account (available to firms listed by Dunn and Bradstreet only). All invoices are payable NET 30 days. Orders under $75.00 are subject to a $3.95 handling charge. A $30.00 returned check fee applies to all uncollectible checks.

Alaska, Hawaii & Pacific Islands: Standard shipping methods provide direct, reduced cost, expedited air delivery service to all accounts in Alaska and Hawaii. Customers in the Pacific Protectorates are offered direct surface transport, or postal services, for reliable delivery. No additional surcharges apply, except when special services are requested. Puerto Rico imposes a 6.6% excise tax, which is not collected by us. This company serves cosmetologists, home-use customers, and retailers throughout the world.

Delivery and Title: The company will make reasonable efforts to initiate shipment and schedule delivery as close as possible to customer’s requested delivery date(s). Customer acknowledges that delivery dates provided are estimates only and that the company will not be liable for failure to deliver on such dates. Selection of the carrier and delivery route may be made by the company unless specifically designated in writing by the customer. All transportation charges from the company distributor facility shall be paid to distributor by the customer in addition to the purchase price of the products. Subject to the company right of stoppage in transit, delivery to a carrier will constitute delivery to customer, and risk of loss will thereupon pass to the customer; however, title shall remain in distributor possession until payment in full for the products by customer. Claims for shortages and damage must be made to carrier within ten (10) days after delivery. Products invoiced and held by distributor at customer’s request will be held at customer’s risk and expense. Delivery of any installment of products within thirty (30) days after the date requested will constitute a timely delivery. Thereafter, delivery will be timely unless prior to shipment distributor has received written notice of cancellation. Delivery of a quantity which does not vary by more than ten percent (10%) from the quantity specified therefore will constitute full performance of such delivery. Delay in delivery of one installment will entitle customer to cancel that installment only. Customer is responsible for all import taxes, tariffs, levies, or fees.

Force Majeure: The company or distributor will not be liable for delays in delivery or for failure to perform its obligation due to causes beyond its reasonable control, including, but not limited to, product allocations, material shortages, labor disputes, transportation delays, unforeseen circumstances, acts of nature, acts or omissions of other parties, acts or omissions of civil or military authorities, government priorities, fire, strikes, floods, epidemics, quarantine restrictions, riots, or war. Time for delivery or performance will be extended by the period of such delay or distributor may, at its option, cancel any order or remaining part thereof without liability by giving notice to customer.

Limited Warranty and Limitation of Liabilities: The company warrants to customer that products purchased hereunder will conform to the applicable manufacturer’s specifications for such products and that any value-added work performed by the company on such products will conform to applicable customer’s specifications relation to such work. the company makes no other warranty, express or implied, with respect to the products. In particular, the company makes no warranty respecting the merchantability of the products or their suitability or fitness for any particular purpose or use or respecting infringement. However, the company will transfer to customer whatever transferable warranties and indemnities the company receives from the manufacturer of the products. With respect to value-added work by the company which does not meet applicable customer’s specifications, the company liability is limited (at the company election) to (1) refund of customer’s purchase price for such products (without interest), (2) repair of such products, or (3) replacement of such products; provided, however, that such products must be returned to the company, along with acceptable evidence of purchase, within twenty (20) days from date of delivery, transportation charges prepaid. Customer shall not in any event be entitled to, and the company shall not be liable for indirect, special, incidental or consequential damages of any nature including, without being limited to, loss of profit, promotional or manufacturing expenses, overhead, injury to reputation or loss of customers. Customer’s recovery from the company for any claim shall not exceed customer’s purchase price for the products irrespective of the nature of the claim whether in contract, tort, warranty, or otherwise.

Statements and Advice: If statements or advice (technical, medical or otherwise), is offered or given to customer, such statement or advice will be deemed to be given as an accommodation to customer and without charge and the company will have no responsibilities or liabilities for the use or misuse of said information.

General: The terms and conditions may not be modified or cancelled without the company written agreement. The sale of products hereunder will be governed by the terms and conditions, notwithstanding contrary or additional terms and conditions in any purchase, planning schedule, acknowledgement, confirmation or any other form or document issued by either party effecting the purchase and/or sale of products. Customer is responsible to adhere to local regulations regarding the use or possession of medical appliances and devices. The company assumes no liability, medical, or otherwise, for the use or misuse of products contained in this catalog. No rights, duties, agreements or obligations hereunder may be assigned or transferred by either party without the prior written consent of the other. The obligations, rights, terms and conditions hereof will be binding upon and inure to the benefit of the parties hereto and their successors and assigns. The waiver of any breach of any term, condition or covenant hereof or default under any provision hereof will not be deemed to constitute a waiver of any other term, condition, or covenant contained herein or of any subsequent breach or default of any kind or nature. The company customers using or selling products do so at their own risk and agree that the company and the manufacturer are not liable, in whole or in part, for any claim or damage arising from such use, and agree to fully indemnify, defend and hold harmless the company and the manufacturer of the products from and against any and all claims, damages, loss, cost, expense or liability arising out of or in connection with the use or performance of products in this catalog. Results and number of treatments by electrolysis will vary and depend on a variety of factors including, but not limited to, the type of hair being treated, area being treated, and amount of hair being treated. Photos are provided for example purposes only, and may not represent the results that all people will obtain. Any provision hereof which is prohibited or unenforceable in any jurisdiction of affecting the validity or enforceability of such provision in any other jurisdiction voids the customers legal rights against the company. Products or information in this catalog are not intended to diagnose, treat or cure disease.

Importation of products into any jurisdiction where such products are restricted or regulated is done at the risk of the customer. Customer is responsible to adhere to all local regulations regarding the use or possession of products and to hold harmless the company for any damages (incidental or otherwise) arising from the importation, possession or use of products/information available from this catalog.

Disclaimers. The company is not responsible for any incorrect or inaccurate content posted on the site. The comapny assumes no responsibility for any error, omission, interruption, deletion, defect with the catalog (or information available on the web site).
The Site and the products available on the site are provided ‘as is’ and the company expressly disclaims any warranty of fitness (including both information and products) for a particular purpose or non-infringement. The company cannot guarantee and does not promise any specific results from use of the site or products.

Customer (and or viewer) agrees to fully indemnify and hold the company, its subsidiaries, affiliates, officers, agents, and other partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorney's fees, made by any third party due to or arising out of your use of the information or products available on this site in violation of this Agreement and/or arising from a breach of these Terms of Use and/or any breach of your representations and warranties set forth herein.

Limitation on Liability. Except in jurisdictions where such provisions are restricted (and in that event Liability is disclaimed to the fullest extent permitted by law), in no event will the company be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including lost profits arising from your use of information or products on this site, even if the company has been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, the company Liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to the company for information or products available on this site.

Disclaimer: the company does not have an official position regarding ‘permanency’ for any products available on this site (or provided by way of this site: including but not limited to printed material sent by fax, e-mail, regular mail or private courier). Although we publish empirical evidence, clinical testing trial results, and/or medical/scientific data which may be conclusive (and/or suggestive) for ‘permanency’ of hair removal, the company hereby disavows any and all claims (specific or implied) to the overall efficacy or performance of any and all products appearing on this web site. The company presents this data ‘as is’ and does not represent or warrant that information on this web site is accurate or current.

Limitation on Liability. Except in jurisdictions where such provisions are restricted (and in that event Liability is disclaimed to the fullest extent permitted by law), in no event will the company be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits arising from your use of information or products on this site, even if the company has been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, the company Liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to the company for information or products available on this site. If any provision of this Agreement is held invalid or is unenforceable in any jurisdiction, the customers legal rights against the company shall be immediately (and retro-actively) voided.